FAQs
Frequently Asked Questions
Who is Health Design Plus?
Health Design Plus (HDP) is a third-party administrator in the United States. Our core business includes health care management, network development and management, claims payment, customer service and benefit support services. Our core values include quality, service, value and integrity. At Health Design Plus, we offer customized approaches to help employers provide high-quality, cost-effective healthcare to employees. ↩
Why should clients consider HDP services?
HDP has consistently delivered a medical trend of less than 50% of the national average to its clients. Our clients have averaged a 4% medical trend over the last 4 years with no significant plan design changes. These results have been delivered as a result of HDP's competencies in working with its clients, as strategic partners to develop, implement and measure health benefit programs.
The compounding nature of trend reduction makes this the single most important goal when controlling the medical plan cost. Discounts do not reduce trend - they have a one-time impact of lowering the base. Good Plan and particularly care, disease and lifestyle management, have the greatest impact on lowering trend. Health Design Plus offers these services to clients in an integrated model. ↩
How can HDP reduce trend?
Health Design Plus was founded in 1988 by M. Ruth Coleman, RN, MA, a professional with more than 30 years of experience in managed care and care delivery. We began as a care management company and have retained a commitment to providing services through highly experienced registered nurses with sound clinical competencies and a focus on patients. All Health Design Plus nurses are certified case managers with more than ten years experience. We maintain a core competency in health plan management, utilization management, disease management and wellness/lifestyle management programs, and are recognized as an industry leader in this area. ↩
What is HDP's philosophy on Patient Advocacy?
Health Design Plus is successful in controlling costs while maintaining member satisfaction because it brings the personal touch to care management and customer service. Members have ready access to dedicated, experienced nurse managers. The health care system can be confusing, especially when employees or family members are injured or ill. When they need help, we encourage them to contact our Nurse Managers at any time with their questions and concerns. The nurses can help them understand options and make informed decisions about their medical care.
Health Design Plus believes in:
- The right care by
- The right provider at
- The right time in
- The right place for
- The right price. ↩
How does HDP use data to manage care?
Through our DataEDGE® product, Health Design Plus offers its clients state of the art healthcare data management and analysis capabilities. DataEDGE® was created combining Health Design Plus' data warehouse and data normalization processes with the dynamic analytical tools provided through Health Data Management Systems (HDMS), a leading healthcare analytics company. These tools offer our clients 24/7 web access to their data. They also allow Health Design Plus, working closely with clients, to conduct dynamic analysis of Plan performance and cost drivers with drill real-time down capabilities. Using these tools, Health Design Plus and its clients' can jointly design programs that address the client's specific issues and needs, creating greater potential for generating savings and ROI. HDP believes that data is a tool — not an end in itself. As such, we partner with each of our clients in using the findings from data to better manage their Plans. ↩
Describe HDP's approach to creating client solutions.
HDP's flexibility and data-driven approach allows us to create solutions to meet each client's specific needs, providing sustainable programs that improve the health of its membership and its medical trend. HDP is an action-oriented organization that provides common sense healthcare strategies and implements these strategies at a local and individual level. We look forward to the opportunity to work with our clients to develop, implement and measure healthcare strategies that are consistent with their culture and strategic goals. ↩
How can I learn more?
Please contact the HDP Sales Manager for information on Health Design Plus:
Sales@hdplus.com or 330-463-1114 to learn more. ↩